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SC - Chuyên viên Chứng từ XNK - Customer Service Executive – Freight Forwarding ( Prefer Chinese Speaking) 600$ -1000$

Work Location Ha Noi (Hai Ba Trung District)
Job Level Experienced (Non - Manager)
Job Type Permanent
Qualification Bachelor
Experiences 2 Years
Salary Negotiable
Industry Customer Service, Freight / Logistics / Warehouse, Import / Export
Deadline to Apply 31/07/2022
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Job Description

Stavian Group is currently leading in the field of international trade with more than 15 international branches/offices. We pride ourselves on our outstanding leadership and industry-leading experts. With a history of nearly 20 years, we are now one of the LEADING Polymer distributors in the region and the world and are known as one of the leading packaging manufacturers.

Stavian Chemical, a member of Stavian Group, is currently ranked 22nd in the TOP 100 largest polymer distributors globally and 6th in the TOP 100 largest chemical distributors in the Asia Pacific region (according to ICIS rankings 2020).

We are looking for a potential candidate who will:

Cooperating the FFW CS Team to focus on the key Customer service drivers, comply with specific client SOP and monitor respective KPIs.

- Cooperating with carriers/ freight forwarder/ agent to satisfy all required documents such as Bill of lading, shipping certificate etc.

- Submit VGM/ SI/ other documents to the carriers to implement the shipment on time.

-    Fully understanding contracts and charge structures including surcharges, additional charges to ensure the right payments to carriers, agents..and exact Debit notes to customers.

-    Ensure proper implementation of new clients or new programs.

-    Liaise with customers, vendors for the provision of smooth processing and logistics flow.

-    Communication with other Team, carriers, agents, vendors to make the best result. -    Perform other ad-hoc duties as assigned.

-    Responsible for day to day operation of the team.


Job Requirement

Yêu Cầu Công Việc

- Have a strong command English/Chinese especially in communication 

- Good in Operation Efficientcy & customer service Experience
- Well know about Contract of carriage for AIR, FCL, LCL,intermodal transport, and international trade; INCONTERMS, STC, Customs Documentation, HS Code, and import/export processes;  International Contract law relevant to our services
- Good at MS office, MS outlook
- Positive & aggressive character
- Able to adapt quickly to changing priorities
- Able to handle multiple tasks simultaneously
- Strong communications, time management and decision making skills
- Dynamic, hard working, loyalty, teamwork, professional, detail-oriented
- Professional use of relevant computer
- Honest, trustworthy, flexible and hardworking

At least 2 years working experience as a CUS  in Forwarder/Logistics Company.

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